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Retell + Twilio
MCP ecosystem
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Obsidian + QMD
Review pass
Claude / Codex
Convex
75K+ sold
SwiftUI CloudKit
Next.js + Vercel
1,350+ locations
Shopify
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121+ skills
Six figures raised
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Résumé · June 2026

Connor Hountalas.

10 years experience
01Experience
01 · Founded

Mortals

Apr 2024 — Present

Founder and President

DTC herbal supplement brand with single-serve formulas.

  • Scaled DTC supplement brand to 75,000+ sold units, 56% recurring revenue, 4.85/5 (320+ reviews), Shopify/Amazon/wholesale.
  • Built the Shopify storefront and full ops stack with AI coding agents (Claude Code, Codex, Cursor), and zero dev hires.
  • Formulated 5 proprietary SKUs at clinical doses (1,000–3,000mg vs competitors' ~80mg) backed by deep AI ingredient research.
  • Engineered a 7-source revenue intelligence system with 12 detection rules and AI agents, replacing analytics teams.
  • Deployed 1,296 programmatic SEO/GEO pages and a 100-article AI support system, scaling acquisition with zero added headcount.
  • Vetted hundreds of manufacturers to build a resilient US-based supply chain, later re-sourcing to cut target COGS ~60%.
02 · Founded

NightShift

Dec 2025 — Present

Founder

Managed after-hours lead response for home-service operators, using AI voice/SMS to qualify, book, and brief leads before morning.

  • Founded AI voice/SMS agency that answers and qualifies after-hours home-service leads, recovering revenue lost to missed calls.
  • Coded a multi-tenant Convex runtime wiring 8 services, with 0–100 lead scoring across 26 routing signals.
  • Shipped 4 production voice/chat surfaces plus the GTM stack: live demo, Stripe checkout, onboarding, analytics, outbound.
  • Engineered activation gates, retry/backoff logic, webhook ingest, and verification scripts across launch-critical flows.
  • Solo built NightShift from zero to a production-deployed, multi-tenant system, in roughly 6 weeks.
03 · Operated

LOA, Inc

Feb 2023 — Present

Operations, Strategic Initiatives & Program Management

Built and run an end-to-end operating system for DOOH.

  • Built the deal operating system: a 25-database Notion CRM (19-stage pipeline, ~40-field per-site diligence schema, AI search).
  • Personally closed $8.32M in ground leases, projected to drive ~$50M in revenue, supported $20M+ in team deals.
  • Drove a 1,350+ location pipeline end to end, closing 15-year ground leases and carrying each through to approved municipal permit.
  • Cultivated and managed a 250+ stakeholder network: 177 property owners, municipal officials, legal/eng/survey partners.
  • Codified 5 sign-bylaw regimes into pass/fail screening that killed 500+ non-viable sites in minutes, not weeks.
  • Coordinated 5 partner disciplines through one governed record over 3.5 years, with auto-compiled daily reporting.
04 · Operated

Superplan / Toshi AI

Dec 2023 — Feb 2025

CXO · Chief of Staff (part-time)

Investor diligence, financial models, ROI analysis, and dashboards for a seed-stage AI company.

  • Developed an AI-queryable investor data room (32 docs, 9 categories) via a custom PDF-to-PNG + OCR pipeline.
  • Built the Seed/Series A financial backbone: a 3-year P&L, a formula-driven product ROI model, and 2 investor dashboards.
  • Shaped 5+ core product and go-to-market decisions as part-time CXO on recurring founder strategy calls.
05 · Operated

Dragonfly Health

May 2022 — Feb 2023

Director · Strategy, Ops & BD

Strategy, operations, and BD role focused on vendor economics, SaaS pricing, investor materials, and product-release coordination.

  • Renegotiated hosting costs from $60 to $0.50 per user, a 120-fold (99.17%) cost reduction.
  • Restructured to SaaS with an artist revenue-share model, making 90% of revenue recurring.
  • Tripled (300%) committed investor capital through strategic planning, pro formas, and investor pitching.
  • Project-managed and co-led a 5-day, 2,000+ participant Amsterdam event that directly secured investment.
06 · Operated

ESR Tech & Jewel Trek

Apr 2021 — May 2022

Program Management · Product Operations

Program and product operations across ESR's operator-facing SaaS platform and Jewel Trek's consumer web/app product.

  • Led a cross-functional team of 8 to ship two products: a B2B platform (ESR Tech) and a consumer app (Jewel Trek).
  • Ran go-to-market, end to end — shipping 140+ deliverables across SEO, Social, blog, paid, and web.
07 · Founded

DoubleTake Recruitment Videos

Aug 2016 — Jan 2022

Founder and CEO

Sports recruiting platform with a pre-ChatGPT computer-vision track running in parallel.

  • Raised six figures, including a six figure SAFE from an Uber co-founder, to build an AI sports platform; 1,031 users, $0 paid.
  • Led a computer-vision POC using YOLOv3 detection, CSRT tracking, Siamese re-ID, PoseNet, and action detection.
  • Drove a team to ship a 23.8M-param ResNet50 CV model to 92.8% triplet accuracy on 12.6M crops via AWS Batch/SageMaker.
  • Directed 80+ employees/contractors across 3 continents and grew social reach to 4M+ views, 350K likes/month.
02 · Education
01
The University of San Diego
Bachelor of Business Administration in Finance with an Entrepreneurship Minor
02
Certificate in Business Leadership
Knauss School of Business
03
"SDSI" and "The Brink" Accelerators
Acceptance and Graduation
03 · Systems
Systems
CodexClaude CodeCursorPaperclipOpenClawHermesHindsightQMDObsidianMCP SDKRetellTwilioConvexShopify Admin APIKlaviyoTriple WhaleFinaloopPythonTypeScriptSwiftUINext.jsVercel
Core Competencies
AI workflow systemsproduct operationsinternal toolsagent orchestrationknowledge graphslaunch/eval harnessesDTC operationsRevOps/GTM systemsvoice/SMS automationstakeholder/program management